FAQS
Please have a look at these commonly asked questions below. If your question is not below please contact us and we will be happy to give you the answers you require…
We have been working with and supplying Interior Design Companies and Individual customers more and more so in recent times. Our furniture and bespoke commissions have found their way into many salons, hotels and homes, all of which we are very proud of as are our clients!
Showroom – where can I view Junk Gypsies furniture?
We have a rustic barn conversion where we work our magic, which offers you the chance to see some of our furniture where it was recreated. Viewings are by appointment. Please give us a call or email to arrange an appointment.
Lead times – what is the lead time for items?
As all of our items are individually handmade using traditional upholstery and carpentry methods, the lead time for items can be anything up to 12 weeks unless we already have them in stock. Please call or email to enquire whether we have items available now.
Payment – what is the payment process?
If our items are in stock then full payment will be required prior to delivery, if your item has to be ordered and handmade then a 50% deposit will be required and the further 50% prior to delivery.
Deliveries – what is the process for home delivery?
We offer a home delivery service which entails delivery of your furniture to the room of your choice. We have our dedicated delivery associates deliver your furniture to your designated area in your home and will assemble your goods on your behalf. It is essential that you check the dimensions of your required furniture item to ensure it can reach your intended room!
You are welcome to collect your items from our storage facilities in Bromsgrove, Worcestershire. Please call or email to discuss your options.
Return of items – can I return my items?
If for any reason you want to return your item(s), as long as they are not damaged after delivery, we are happy for you to return your item(s) 2 days after delivery and offer a refund, please note your initial delivery cost cannot be reimbursed and return delivery is chargeable.
Junk Gypsies are a grass roots British company who are truly on board the eco locomotive steaming down the tracks to a greener future. Our goal is very simple, to deliver quality hand made furniture remade, repurposed and reborn from only salvage.